Last Updated: November 15, 2024

At TGC Mart, we strive to ensure a seamless shopping experience. However, if you’re not satisfied with your purchase, our Refund and Returns Policy outlines the process for returns and refunds.

1. Return Policy

  • Returns must be initiated within 3 days of delivery.
  • The product must be in its original condition, unused, with all tags and packaging intact.
  • To place a return request, visit the Order Details section on your account and follow the return instructions.

2. Refund Process

  • Upon receiving and inspecting the returned product, we will process your refund.
  • Refunds will be credited to the same payment method used during purchase.
  • The refund will reflect in your account within 3 business days after approval.

3. Shipping Policy

  • Orders are shipped within 24 hours of receiving the order.
  • Delivery is completed within 7 days across India.
  • Tracking information will be shared upon dispatch for your convenience.

4. Conditions for Non-Eligibility

  • Products damaged due to misuse or improper handling will not be eligible for a return or refund.
  • Items without their original packaging, accessories, or invoice are not eligible for return.

5. Need Assistance?

For any queries related to returns or refunds, feel free to contact us:

Your satisfaction is our priority, and we’re here to assist you at every step.